Cpanel support L. Its popularity along with cpanel can grow a lot, but needs a qualified user support. This feature also automates SSH authorization and redirects you to the cPanel Customer Portal as necessary. 00 and covers a single incident, which includes as many calls as needed to resolve the issue. This document describes the system requirements for your cPanel & WHM installation on an Ubuntu® server. js. May 28, 2024 · In-place OS Upgrades: The cPanel ELevate tool is designed to facilitate in-place upgrades between RHEL 7 to RHEL 8 based installations. Operating System 126 - LTS 130 - cPanel & WHM Billing & Licensing Support Topics WP2: DNS sync to Cloudflare intermittently fails on account creation. For billing, license, and account support, submit a support request with cPanel Customer Service. Thanks for joining the cPanel Community Forums and Welcome! To provide the best experience for everyone, and get the most out of your post or thread, we have some guidelines and information we'd li Question What NAT configuration does cPanel support? Answer cPanel only supports 1:1 NAT configurations for IPv4 addresses. With the WHM and email down I cannot log a support ticket or create an account at Keeping your cPanel & WHM server’s operating system up to date is a key part of maintaining security and reliability on your servers. 118, What services will be supported on this operating system? Answer A large number of the core se Our support resources, made for you. db] PostgreSQL will not start after running cpanel-elevate i've made a websocket application with Laravel it works locally, but when i try running it on cPanel it tells me that the websocket Aug 3, 2021 · Introduction This article explains how to log in to cPanel, WHM, and Webmail via a Web Browser. If Live Chatting is more your style, we have that too! For our existing cPanel store customers, we provide additional features so you can easily manage your account The cPanel email trace for forwarders indicates "Untraceable route to local delivery" Roundcube does not allow attachments larger than 75MB on RPM-based operating systems Powerful, reliable web hosting with cPanel & WHM. ELevate, a free tool included with cPanel, provides an automated, tested process for upgrading the underlying operating system on your cPanel server, all while preserving configurations, accounts, and services. 20+ years of trust, top-tier support, and key partners like WordPress, CloudLinux, and more. How to install composer on cPanel version 130 and Procedure With a cPanel Direct license, you can open a support request with cPanel Technical Support in WHM at " Home / Support / Create Support Ticket. Additional resources What operating systems are supported by cPanel? Introduction How To Whitelist cPanel Support's IP Addresses In WHM's "Host Access Control" Setting? Procedure: Host Access Control for Ubuntu®, CentOS 7, CloudLinux 7, and RHEL 7 and earlier ver The cPanel environment allows you to deploy applications made in various frameworks, including Python, Java, and Node. The system received an error from the “MySQL” database “mysql”: 1726 (Storage engine 'MyISAM' does not support system tables. Information on connecting to SSH as the cPanel user can be found here: SSH as a cPanel user Installation:. WebHostingM offers cloud-based cPanel hosting services with expert support. service. Sep 2, 2025 · Overview The Create Support Ticket interface streamlines the ticket creation process for you and cPanel Technical Support, decreasing the time necessary to open and address a support ticket. Firstly, Ubuntu 22 standard support extends until April 2027, giving us ample time to evaluate our overall operating system roadmap while ensuring our customers remain supported. That said, this can be checked via the email headers. See the department hours, observed holidays, and contact numbers. Click on the Check Email button next to the account that you wish to access. Trusted worldwide by our technology partners WordPress, CloudLinux, LiteSpeed, and more. How can cPanel help you? Featured Resources cPanel Community cPanel Blog Technical Documentation Billing & Licensing Support Topics Feb 24, 2020 · Learn how to open, review, and reopen support requests for cPanel & WHM through WHM or the cPanel Customer Portal. Sep 2, 2025 · This interface uses the server authentication details in your ticket to automatically provide cPanel Technical Support with SSH access to your server. cPanel AI Assitant will then send you a reply on behalf of “cPanel Support” with the same subject you specified. " This interface guides you through the support request creation process and helps identify your support request requirements. This document uses the following examples, and you will need to replace these addresses with addresse Introduction This article will provide you with the paths within the WHM interface to adjust the ciphers and TLS protocols for your cPanel server. Stay informed with the latest cPanel announcements, updates, and important news to keep your server management running smoothly and securely. Effectively, you’ll be scaling up to meet demand, which is undoubtably exciting, but comes with its own demands. Find all your cPanel support resources in one place: community forums, technical manuals, license verification, free migrations, and training at cPanel University. Question Does cPanel Support MongoDB? Answer The only MongoDB installation supported by cPanel is JetBackup's jetmongod. Find comprehensive cPanel resources, official documentation links, and optimized cPanel hosting solutions. For security reasons, the login information for the billing area is different from your hosting control panel. We're here to help with your hosting needs, technical questions, and migration assistance. [mysql. It’s a simple, dependable way […] Question When will cPanel Support AlmaLinux 9? Answer AlmaLinux 9 has been fully supported since cPanel version 114. cPanel & WHM supports the following operating systems: System Requirements for AlmaLinux OS When you originally signed up for your account, you received a Welcome Email containing your Customer Portal login and cPanel login information. If you are the customer of a web host who uses cPanel or obtained a cPanel license from a company other than cPanel, L. cPanel and WHM offer a suite […] cPanel only supports the versions of PostgreSQL installed by the /scripts/installpostgres script, which will show what version it's going to install before you approve the installation: Minimum requirements differ, depending on what operating system your server uses. Automation is one of the main keys to scaling your operations efficiently. For more information about how to find out if you receive cPanel & WHM through a third party, read our How to Identify Your Hosting Provider documentation. Use one of the methods described below to authenticate your server for cPanel Technical Support access. Question How can I install python3 on my cPanel server? Answer Python3 can be installed with the package manager that comes with your operating system: Centos 7 / CloudLinux 7,8 / AlmaLinux 8 yu Navigate to the Email accounts section (cPanel >> Home >> Email >> Email Accounts). We have a vast knowledge base with articles, guides, how-tos, instructions, and answers to our most frequently asked questions. Jul 1, 2015 · Visit our cPanel store to purchase paid Phone Support services. This means that there can only be a single public IPv4 address paired w Grant cPanel Support Access This interface uses the server authentication details in your ticket to automatically provide cPanel Technical Support with SSH access to your server. Nov 10, 2023 · In an effort to simplify and streamline our support system, we are integrating cPanel Community Forums into our Support Portal. Jetmongod is the JetBackup-specific MongoDB installation used inte Read the official cPanel Technical Support Agreement outlining service terms, eligibility, incident definitions, and support levels for customers and partners. cPanel Support All the answers you need right at your fingertips Community Resources There are tens of thousands fo cPanel fans worldwide. On November 28, 2023, we will complete migration on all the accounts and forum history from 2018 forward to our support platform and launch the new forum. Feb 22, 2024 · If you obtained your cPanel & WHM license from one of our Partners or another hosting provider, contact them directly for support. The last cPanel version to support CentOS 7 is LTS 110. This article covers how to distinguish between legitimate emails from cPanel and spoofed emails only claiming to be from cPanel. Learn how to reach cPanel's Customer Service team by phone, chat, or email for licensing, billing, and Partner NOC-related inquiries. Explore our helpful community to find your solution. While your cPanel and billing area are still accessible individually through their own unique credentials, HostGator has now introduced Question What versions of MySQL and MariaDB are supported by cPanel? Answer cPanel currently supports the following versions of MySQL and MariaDB across each of these operating systems: AlmaLinu Jun 30, 2024 · Answer CentOS 7 reaches end-of-life on June 30, 2024. Powerful, reliable web hosting with cPanel & WHM. Call us today! Grant cPanel Support Access This interface uses the server authentication details in your ticket to automatically provide cPanel Technical Support with SSH access to your server. We understand the importance of offering cPanel support on the latest Ubuntu versions to our customers. While these steps are provided for instructional purposes, cPanel support can't perform the installation or any configuration. Having it integrated into cpanel as a free add-on is a very cool feature for web developers. Find out how to identify your hosting provider and contact them for support. Please note that while the cPanel software does support the deployment of these applications, cPanel is not prepared to directly assist with the development of any application deployed using these frameworks. There is no action required on your part. cPanel Support System will continue using the same account and credentials you had before with the legacy cPanel support login system. Extended Lifecycle Support (ELS): We are enrolling all servers running CentOS 7 or CloudLinux 7 on cPanel v110 in the Extended Lifecycle Support program to provide you with some extra breathing room. The article below covers how to locate the headers for the email. EasyAp May 9, 2024 · The sitejet is a great CMS (very similar to Webflow). Jul 25, 2023 · If you opened a support ticket but did not grant cPanel Technical Support access to your server, you can do so at any time. Your customers get instant access to expert cPanel/WHM Support over the help desk, live chat, and phone – 24 hours a day, 7 days a week. Question Ubuntu 22. Get in touch with our cPanel hosting experts. Answer If the email looks suspicious, it more than likely did not come from cPanel. Secondly Question What operating systems are supported by cPanel? Answer cPanel is compatible with the following operating systems for the specified release tier. Question What versions of PHP can I install via EasyApache 4? Answer Through EasyApache 4, the following PHP versions are available for download, depending on your current operating system. Community Topics Account Administration 2247 posts Backups 2589 posts cPanel Announcements 422 posts Databases 2539 posts Developer Experience 1556 posts Domain Management 4353 posts In most cases, you should contact your hosting provider for support with topics such as cPanel account login failures and cPanel account access problems. We deliver notifications in cPanel & WHM through normal update procedures, and through product documentation that is available on the cPanel website. It also automates the SSH authorization process. Question How long will cPanel support my operating system? Answer We will notify you of operating system EOL dates as they approach. Question We're looking to install Redis for our application. After a quota problem WHM and cPanel services went down on production server while websites and ssh still working. Welcome to cPanel! Find out about the history, leadership, and culture behind the world’s choice web hosting automation platform, cPanel & WHM. Roundcube Calendars loads slowly or export times out with special characters in the summary field of an event Deprecated warnings populating user's php log after update to cPanel version 130. Procedure To update the SSL configuration for your cPanel server, please navigate to the following locations within the WHM to make the changes. Purchase and Install an SSL Certificate See All → Create Support Ticket Grant cPanel Support Access Support Center Background Process Killer Process Manager Set up and manage servers and sites without coding. 04 has been a supported operating system for cPanel since cPanel version 11. 2 is supported via containers on AlmaLinux, Rocky Linux, and Ubuntu. Addition With its world-class support and rich feature set, cPanel & WHM has been the industry-leading web hosting platform for over 20 years. How does it work? When a ticket is created via the webform, it is initially routed to the AI Assistant, which uses publicly available information, such as the cPanel Knowledge Base, documentation and etc to provide a recommendation. If you need Server Management Emerging Issues WP2: DNS sync to Cloudflare intermittently fails on account creation. Introducing cP Agent - AI Assistant for cPanel New Look and Email Validation for Single Sign-On Login Revoking cPanel Support's access to your server from WHM via "Grant cPanel Support Access" What information can I provide to cPanel support to help them resolve my email issue more quickly? cPanel Migration Services and Guides WebPros International, LLC offers migration tools and technical assistance to help you transfer your websites from third-party control panels to cPanel & WHM. Need Assistance? If you encounter any difficulties or if you have questions related to the updated login experience, our dedicated support team is here to assist you. Aug 29, 2024 · In cPanel & WHM version 122, we added experimental support for the ALIAS DNS record to WHM’s DNS Zone Manager interface (WHM » Home » DNS Functions » DNS Zone Manager) and cPanel’s Zone Editor interface (cPanel » Home » Domains » Zone Editor). This option costs $65. The following commands are meant to be run as the cPanel user and not root. cPanel has recently partnered with TuxCare to deliver continued security updates for CentOS 7 until Jan 1, 2026, which you can read more about in the following blog post: cPanel Blog: Extended Lifecycle Support OSes Update Additional Documentation Welcome to cPanel & WHM's documentation website! You can use our documentation to help you learn how to use, or solve issues with, any of cPanel's products. , you will need to contact your web host or license provider for support. As your hosting business grows, managing multiple accounts, ensuring customer satisfaction, and maintaining server performance can become increasingly complex. Right now, it creates a negative impression especially for a first-time user, with lack of qualified support. If you are not the hosting provider, you Jun 13, 2024 · The Support Center interface contains several links that allow you to access cPanel & WHM support features. Can we install it on our cPanel server? Answer Redis 6. With cPanel, automate tasks, secure environments, and scale using powerful tools and extensions. However, we've decided to slow down our release of support for new Ubuntu releases for several reasons. C. dffc aujg bmdiemiz jza hhtn bmahdpry sojqsq fvqxyq gsua kkcagio uxvyr onkhco xmlp hbdinnk npgcvr